Privacy Policy

Effective Date: July 25, 2025

At Snag N Shop ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website snagnshop.com ("Site") or make purchases from us.

Information We Collect

Personal Information

When you interact with our Site or make a purchase, we may collect:

Contact Information: Name, email address, phone number, shipping and billing addresses
Account Information: Username, password, and account preferences
Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
Order History: Products purchased, order dates, and transaction details
Communication Records: Customer service interactions, reviews, and feedback

Automatically Collected Information

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on site, click patterns, referral sources
Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience

How We Use Your Information

We use your personal information to:

Process Orders: Fulfill purchases, arrange shipping, and handle returns
Customer Service: Respond to inquiries, provide support, and resolve issues
Account Management: Create and maintain your account, save preferences
Marketing Communications: Send promotional emails, product recommendations (with your consent)
Site Improvement: Analyze usage patterns to enhance our website and services
Legal Compliance: Meet legal obligations and protect our rights

Information Sharing and Disclosure

We may share your information with:

Service Providers

Payment Processors: To securely process transactions
Shipping Companies: To deliver your orders
Email Service Providers: To send marketing communications
Analytics Services: To understand site usage and improve our services

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Data Security

We implement industry-standard security measures to protect your personal information:

SSL encryption for data transmission
Secure servers and databases
Regular security audits and updates
Limited access to personal information by authorized personnel only

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Account Information

You can update your account information by logging into your account or contacting us.

Marketing Communications

You can opt out of promotional emails by:

Clicking the "unsubscribe" link in any marketing email
Updating your preferences in your account settings
Contacting us directly

Cookies

You can control cookies through your browser settings, though some site functionality may be limited.

Data Access and Deletion

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information (subject to legal requirements)

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

International Users

If you are accessing our Site from outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.